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FAQ
We provide 10-year warranty for Residential & Commercial energy storage products. 5 years for lithium batteries and UPS
We assess defects closely before deciding on repair or replacement. Preferably, we use remote diagnosis for distant issues but on-site repairs are available. Our FAE engineering team offers 24/7 support.
Absolutely. Our production capabilities are robust, featuring two semi-automated and two fully automated production lines. When operating all four lines for 10 hours daily, we achieve a production capacity of approximately 26,000 battery modules per month. This setup ensures a steady and reliable supply to meet our clients' demands.
The EMS tools we provide offer a comprehensive view of your system's performance. They display the current running status, real-time power metrics, and both daily and cumulative energy data. Additionally, these tools allow for the convenient configuration of various system parameters, ensuring a user-friendly experience in monitoring and managing your energy systems.
Our BMS is equipped with advanced auto-addressing technology. This feature enables the system to automatically recognize and integrate new modules post-installation. This seamless process negates the need for manual configuration of battery module addresses, simplifying the expansion of your storage capacity.
Our company has forged enduring partnerships with several top-tier battery cell manufacturers. Presently, our collaborations include renowned names in the industry such as CALB, EVE, CATL, Slcopoly, ETC, Hlgee, Llshen, among others. This diverse range of partnerships ensures we maintain high standards and broad compatibility in our products.
The S40K series starts at a capacity of 10.24kWh with the inclusion of two battery modules, offering 5.12kWh per module (2.24kWh per module according to European standards). Each set in this series can be expanded up to a total of eight modules.